Detroit Athletic Co. wants you to be completely satisfied with your purchase. If you would like to return
an item, you can get a full refund of the product price and any tax, within sixty (60) days of purchase.
Please note that custom items like jerseys and T-shirts with names and numbers on the back are not
returnable or exchangeable – even if it is the name and number of a current or past player.
Send returns/exchanges to:
Detroit Athletic Co.
1744 Michigan Ave
Detroit, Michigan 48216
Be sure to include your packing slip/invoice with your return/exchange with written instructions as to
what you would like us to do (i.e. “Please exchange this item for a size Large”). Return shipping charges
will be assessed for exchanges.
To receive either a credit toward an exchange or a credit on your charge account, please note that all
returns and exchanges must be in new, unused or unworn condition with the original tags and stickers
attached. Items deemed worn, used, dirty or missing tags will be returned to purchaser at their expense
and no refund will be issued. Since lost return shipments are the responsibility of the customer, be sure
to obtain a tracking number from the courier for the return shipment.
FREE Domestic Shipping:
Detroit Athletic Co. offers free USPS Priority Mail shipping on all domestic
orders placed on our website of $99.99 or more. We make every effort to
process your order quickly. When you order from our website, you can
expect your order to ship same day or next business day. This usually
applies to customized jerseys and T-shirts as well.
It's Soooo Easy...
How to order
In Person: Visit our showroom for a full selection of vintage apparel and gifts for the City of Champions. Detroit Athletic Co. is located at 1744 Michigan Avenue, just west of historic Tiger Stadium in Detroit, Michigan. Store hours are 10AM - 5PM, EST, Monday through Saturday, with extended hours (including Sundays) for Detroit Tigers Home games. We are open year 'round.
By Phone: Call us at (877) 604-4490 to place an order over the phone. Visa/MasterCard/Discover/American Express are accepted.
By Internet: This web site is a fully functional merchant site. It will provide you with secure online ordering, 24 hours a day. Visa/MasterCard/Discover and PayPal are accepted.
Detroit Athletic Co. prides itself on prompt, reliable shipping. Most orders placed before 4:30pm EST ship the same day. Orders that require customization usually ship the same day or the next business day.
For International orders, we offer United States Postal Service Express Mail International, Priority Mail International and First-Class Mail International. Please note that international orders tend to take longer to deliver due to customs procedures and coordination between multiple post offices. Also, International First-Class Mail has been known to take upward of 3 to 4 weeks for delivery, so we do not recommend it for orders that need to be received in a timely manner.
Customers should also be aware that UPS does not deliver on Saturdays or Sundays. Accordingly, Next Day Air and 2nd Day Air does not always mean that a parcel will be delivered in one or two days. For example, an order that ships on a Friday using Next Day Air will not arrive until the next Monday. If you need any help with selecting a shipping option, please feel free to call us toll-free for assistance: 877-604-4490.
Attention Canadian Customers:
“Canada Customs requires Canadian recipients to pay applicable duties and taxes on each
shipment entering Canada. These charges may include PST, GST, HST, duties and other taxes of
goods (e.g. excise tax). A brokerage fee is also charged to process shipments and present the
requisite customs paperwork to Canada Customs on the importer’s behalf.
Your order will be shipped under UPS’s e-Tailer Brokerage Program (eBP), where eligible
shipments imported into Canada for non-commercial purposes and valued under CAD$ 200 shipped via UPS Standard service are subject to a reduced brokerage fee of CAD$ 10, plus any applicable duties and taxes. Shipments valued at CAD$200 and above and/or being imported to Canada for commercial purposes and/or subject to specialized clearance may incur additional fees.
Please, be aware that UPS will request payment of these charges at the time of delivery. You
have the ability to call UPS ahead of time (1-800-742-5877) to pay these charges, eliminating the
need for payment on delivery.”
Returns & Exchanges
If you experience any problem with your order, please contact us immediately so that we may correct it. We want you to be completely satisfied with your purchase.
Please note that we cannot accept damaged, washed, or used (worn) merchandise. Returns for refunds must include a receipt. All returns and exchanges must be made within 30 days of purchase. Jerseys with names and numbers, collectibles and autographed items are non-returnable. This includes jerseys with the names and numbers of current and past players.
If you would like to return an item or make an exchange, please call (877) 604-4490 to get an RMA number to be included with your item and the return address to which the item should be sent. All returns and exchanges must meet the following criteria:
All returns and exchanges must be accompanied with a receipt and be made within 30 days of the date of purchase.
All sales are final on any Sale item.
Detroit Athletic Co. will not accept returns or exchanges if:
The item has obviously been worn.
Smells of Cologne, perfume, smoke, or any other odors
Visible stains, marks, burns, snags, or any other blemishes
Alterations or modifications of any kind
Price tags that are removed, altered or damaged
Other tags that are removed, altered or damaged
A jersey/T-shirt was ordered with a player name and number on it
No shipping costs will be refunded for returns or exchanges. Additionally, if you are exchanging your item, you will be charged for shipping the replacement item. If a returned order received free outbound shipping and the returned amount makes the order total fall below the dollar amount that originally made it eligible for free shipping, a shipping fee will be assessed when the item(s) is returned.
We have always relied on the input, requests and suggestions of our valued customers. We always appreciate any advice or recommendations you may have. Some of our most unique products were brought to our attention by treasured customers -- and many have become cherished friends. Please feel free to share your thoughts and suggestions with us. We'd love to hear your ideas.
Same Day Shipping!*
*For stock items that are ordered before 4:30pm EST Monday through Friday. Orders placed on Weekends will ship on Monday. Custom lettered jerseys usually take 24 to 48 additional hours to ship.
Located at: 1744 Michigan Avenue Detroit, Michigan 48216 (877) 604-4490 Showroom Hours: 10AM - 5PM Eastern Monday - Saturday Sunday Hours for Home Tigers' Day Games: 10AM 'til Game Time
Detroit Tigers®, Detroit Red Wings®, Detroit Lions® and Detroit Pistons® are registered trademarks of their respective leagues
and all products on this site which bear their marks are officially licensed through each league’s licensees.